Wrong Identity
There are no guarantees that the social media account you find belongs to the candidate. Duplicate names and the prevalence of fake accounts make it easy to mistake someone else’s profile for the candidate’s, putting your company at risk.
Misinformation
Even if you find the correct profile, the information displayed may not be accurate. The internet is notorious for spreading false information, and social media accounts can be hacked, further increasing the risk of relying on unverified data.
Hiring Criteria
Protected characteristics like age, race, religion, and disability cannot be considered in the hiring process. However, social media posts often reveal such information, leading to biased decision-making and potential legal issues.
Compliance
Third-party social media screening services must comply with the Fair Credit Reporting Act (FCRA). Failure to do so can leave your organization liable. To avoid complications, it is best to steer clear of social media background checks.
Laws
Many states and localities have their own hiring laws related to social media vetting. Failure to disclose information used in the hiring decision or violating these laws can result in discrimination claims and inaccuracies in data.
Judgment
Social media background checks introduce the risk of unconscious bias. Personal opinions and subjective judgments can seep into the hiring process, undermining fairness. Organizations should strive to rely on verifiable facts rather than social media speculation.