Dispute process

You have the right to Dispute information in your Background Report prior to any decision being made. Be sure to specify if any of the information contained in your report is inaccurate, incomplete or outdated. Describe your dispute details and provide facts like case numbers, account numbers and dates.

You may initiate a dispute in any of the following ways:

  • Toll free number (888) 499-TURN
  • Fax (312) 470-2271
  • Mailing Address 333 N Green St, Convene, 8th Floor Chicago, IL. 60607, US.

Additional information

If you believe you are a victim of identity theft, applicable information published by the FTC may be found at: https://www.consumer.ftc.gov/features/feature-0014-identity-theft including a copy of the FTC’s publication “Remedying the Effects of Identity Theft”.

Your rights under the federal Fair Credit Reporting Act: 

Summary of Your Rights Under the FCRA

For California consumers:

 Summary of Your Rights Under California Law

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Any questions or concerns?

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