Dispute process
You have the right to Dispute information in your Background Report prior to any decision being made. Be sure to specify if any of the information contained in your report is inaccurate, incomplete or outdated. Describe your dispute details and provide facts like case numbers, account numbers and dates.
You may initiate a dispute in any of the following ways:
- Send an email to support@turn.ai
- Toll free number (888) 499-TURN
- Fax (312) 470-2271
- Mailing Address 333 N Green St, Convene, 8th Floor Chicago, IL. 60607, US.
Additional information
If you believe you are a victim of identity theft, applicable information published by the FTC may be found at: https://www.consumer.ftc.gov/features/feature-0014-identity-theft including a copy of the FTC’s publication “Remedying the Effects of Identity Theft”.
Your rights under the federal Fair Credit Reporting Act:
For California consumers:
Contact us
Any questions or concerns?
Let us know. We will get in touch with you to clarify.
